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Retail

Strategic finance for US retail businesses across subsectors.

From specialty retailers and emerging apparel brands scaling into wholesale, to multi-store and omnichannel operators managing store, DTC, marketplace, and B2B all at once — we provide the cash flow management, FP&A, modeling, valuation, and investor reporting that the realities of US retail demand. Built for the realities of inventory cycles, channel margin invisibility, returns leakage, and shrink.

Inventory Days & Weeks of Supply GMROI Channel Contribution Margin Sales per Labor Hour Return-Adjusted Margin Shrink % Effective Payment Fee % CAC Payback Period Open-to-Buy Variance

The US retail market by the numbers.

$5.4 trillion
US retail sales in 2025
4.4 %
projected US retail sales growth in 2026, to $5.6 trillion
$849.9 billion
merchandise returned in 2025 — 15.8% of all retail sales
$1.23 trillion
US retail e-commerce sales in 2025 — 16.4% of all retail, the omnichannel shift
Common Finance Gaps in Retail

Five problems we are usually called in to fix.

Each gap below maps to a specific EasePro service — links go to the relevant service page.

01

Working capital trapped in the inventory cash cycle

Sales are good but the bank balance is low. Stockouts in best-sellers sit alongside dead stock on shelves. Supplier terms are shorter than the time it takes to sell through. The retailer funds its own growth from an overdraft that gets bigger every quarter.

→ Cash Flow Management Services

02

Channel profitability is invisible

Sales are reported by channel. Contribution margin is not. Amazon and Walmart revenue looks attractive until fees, ads, and returns settle. Wholesale brings volume but slow cash. Stores carry omnichannel labor that doesn’t get allocated. Nobody can answer: where should the next inventory dollar go?

→ FP&A & Financial Planning

03

Pricing and markdowns without break-even discipline

Promotions increase sales but profit falls. Discounts run without calculating the unit-lift required to break even. Supplier cost increases get absorbed because retail prices update too slowly. End-of-season markdowns are reactive instead of planned by inventory age and sell-through.

→ Financial Modeling

04

Returns and shrink quietly eating net margin

Returns and shrink quietly eat margin, yet neither is modeled. Without a returns reserve and a shrink-adjusted gross margin report, monthly profit is overstated and the cash forecast is too optimistic.
05

Sales tax nexus exposure across multiple states

Online and omnichannel retailers can trigger economic nexus in states they sell into — typically at $100,000 or 200 transactions per state. Marketplace sales, owned-website sales, and wholesale get mixed. Past liability surfaces only after thresholds have been crossed without registration.
What Is Changing in US Retail Right Now

The structural shifts that change what good finance looks like.

1

E-commerce share — $1.23T, 16.4% of total US retail

Stores, wholesale, and omnichannel still represent the majority of sales, but the online share keeps growing — and brings different fulfillment, return, and payment-fee economics. (Source: Census e-commerce)

2

Nonstore retail growing faster than total retail every year since 2020

Digital and marketplace volume is the fastest-growing segment of US retail. Economics depend on CAC, marketplace fees, fulfillment, shipping, fraud, and returns — making finance discipline more important here than in store-only operations. (Source: Census MARTS, multi-year)

3

Net margins range from 1.3% in grocery to 7.8% in building supply

NYU Stern benchmarks show how sharply net margin differs by subsector — apparel 3.85%, grocery 1.32%, automotive 3.36%, general retail 5.61%, building supply 7.84%. Treating retail as one industry masks the real cash dynamics of each. (Source: NYU Stern margins)

4

$890B in 2024 returns — 16.9% of US retail sales

NRF and Happy Returns reported that 76% of consumers consider free returns a key factor when choosing a retailer — which is why retailers absorb return costs even when they hurt margin. (Source: NRF & Happy Returns)

5

$112.1B in 2022 shrink losses; theft nearly two-thirds

NRF reported the average shrink rate at 1.6% of sales, with internal and external theft together nearly two-thirds of the total. At a 4% net margin, replacing the profit lost to 1.6% shrink requires roughly 40% more revenue to offset. (Source: NRF shrink report)

6

2025 tariff regime — 10% universal baseline plus country-specific duties

Imported merchandise functionally repriced. Apparel, electronics, furniture, and many specialty categories carry direct sourcing exposure — landed cost, sourcing strategy, and pricing decisions all change at once. (Source: 2025 US tariff regime)

Frequently Asked Questions

Questions retail founders and CFOs ask us.

What does a fractional CFO do for a retail business?
A fractional CFO for a retail business handles the financial work that an in-house finance team would do — but on a part-time, scope-flexible basis. For retail specifically, this means working capital management against inventory cash traps, channel-level contribution margin analysis (store vs DTC vs Amazon vs wholesale), SKU velocity and aging dashboards, open-to-buy planning, pricing and markdown simulation, returns reserve modeling, shrink-adjusted gross margin, labor productivity by hour, and sales tax nexus tracking. The work is delivered by experienced finance professionals trained in-house at EasePro.
Why is working capital so hard to manage for retail businesses?
Retailers must usually buy inventory before revenue is collected. Cash is converted into stock, then into sales, then back into cash — and if stock turns slowly, cash stays trapped even when the income statement looks profitable. FRED/Census data has tracked the US retail inventory-to-sales ratio at around 1.28, meaning retailers typically hold about 1.28 months of inventory on hand. For a retailer with $2M annual sales and 55% COGS, even a 90-day inventory cycle ties up about $271K of cash. Without an active 13-week cash forecast tied to purchase orders and an open-to-buy discipline, retailers fund their own growth from credit lines that get bigger every quarter. More about our cash flow work →
How do you measure channel profitability across store, DTC, marketplace, and wholesale?
Most retailers report sales by channel but not contribution margin by channel — which masks which fulfillment channels are actually profitable. The same SKU can be profitable in a store, marginal on owned e-commerce, and loss-making on a marketplace once ad spend, platform fees (Amazon referral, Walmart referral, Stripe), fulfillment, shipping, and returns are properly allocated. We build a channel-level contribution P&L that assigns variable costs directly to the channel generating them. Only at this level of granularity can you make rational decisions about where to allocate the next inventory dollar and which channels to grow, reprice, or exit. More about our FP&A work →
What is open-to-buy planning and why does it matter for retail cash flow?
Open-to-buy (OTB) is a merchandise planning discipline that links sales, inventory, receipts, markdowns, and cash — so the owner knows how much inventory can be purchased without starving the business. Retail cash flow is highly seasonal: inventory buys, deposits, marketing spend, and labor often happen before peak revenue, then returns and vendor bills land after the peak. A proper OTB model updates receipts and markdowns based on actual sell-through during the season, not waiting until month-end. Without OTB, retailers buy based on last year’s sales, run out of cash mid-season, take unplanned end-of-season markdowns, and lose gross margin to discounting they didn’t plan for.
How does shrink affect retail net margin and what can finance do about it?
Shrink converts product cost into a loss with no offsetting revenue. NRF reported that shrink accounted for $112.1B of industry losses in 2022 at an average rate of 1.6% of sales, with internal and external theft together representing nearly two-thirds of the total. For a $2M retailer at 1.6% shrink and a 4% net margin, replacing the profit lost to shrink requires about $800K of additional sales. Finance can build a shrink-adjusted gross margin report that separates margin loss from pricing, cost, theft, process error, and inventory adjustment — then tie cycle-count cadence, receiving controls, and POS controls to financial loss reporting. Even a small shrink improvement is often more valuable than a large sales push when net margin is thin.
Do you handle sales tax nexus tracking for online and multistate retailers?
Yes. Since Wayfair, every state with sales tax has economic nexus requirements for remote sellers — typically triggered at thresholds such as $100,000 in sales or 200 transactions per state. Omnichannel and online retailers can create tax obligations across many states without realising it, then discover past liability after crossing thresholds without registering. We build a nexus threshold tracker that monitors sales and transactions by state, separates marketplace from owned-channel reporting (since marketplace tax treatment differs), reconciles tax collected to filings, and maintains a monthly compliance calendar. The output is preventing surprise tax liabilities rather than reacting to them.